Privacy Policy

Last updated: 1st October 2025

Introduction

At Thrive Employment Ltd, we are committed to protecting your privacy and handling your personal information securely and lawfully. This Privacy Policy explains how we collect, use, store, and share your personal data across all communication channels, including email, phone, website, messaging services, and in-person interactions.
 

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Thrive Employment Ltd is a recruitment business registered in the United Kingdom.
We act as the data controller of the personal information you provide to us.
 

Contact details:
- Address: 152 Halesowen Rd, Cradley Heath, B64 5LP
- Email: stella@thriveemployment.co.uk
- Phone: 07983389527

2. Information We Collect

We may collect and process the following types of personal data:
- Identity and contact information – name, address, phone, email.
- Employment details – CV, qualifications, work history, skills, references.
- Communication records – phone calls, emails, instant messages, and in-person conversations.
- Website and online data – contact form submissions, IP address, browsing behaviour.
- Special category data (only if necessary and lawful) – e.g., health information, diversity data, or criminal record checks where required by law or relevant to a role.

3. How We Collect Information

We collect information in several ways:
- Directly from you (e.g., CV submissions, phone calls, emails, interviews).
- From publicly available sources (e.g., LinkedIn, job boards).
- From clients, referees, or background check providers (with your consent).
- Through our website and other online tools.

4. How We Use Your Information

We process your personal data for the following purposes:
- To provide recruitment services and match candidates to suitable roles.
- To communicate with candidates, clients, and business partners.
- To comply with legal and regulatory obligations.
- To maintain business records and improve our services.
- To safeguard against fraud or misuse of our services.

5. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:
- Consent – where you have given clear permission.
- Contract – to take steps before entering into an employment contract or service agreement.
- Legitimate interests – to operate our business and provide recruitment services (balanced against your rights).
- Legal obligations – to comply with laws and regulations.
 

For special category data, we rely on:
- Your explicit consent, or
- Legal grounds such as employment, social security, or equality monitoring requirements.

6. Sharing of Data

We may share your personal information with:
- Prospective employers or clients (with your consent).
- Service providers (e.g., IT, hosting, payroll, or background check providers).
- Legal and regulatory authorities where required by law.
 

We do not sell or trade your personal data.

7. International Transfers

If your data is transferred outside the UK, we will ensure appropriate safeguards are in place, such as:
- Adequacy decisions approved by the UK Government, or
- Standard Contractual Clauses (SCCs) or International Data Transfer Agreements (IDTAs).

8. Data Retention

We will only retain personal data for as long as necessary for recruitment purposes, business operations, or legal requirements.
After this period, data will be securely deleted or anonymised.

9. Security

We use appropriate technical and organisational measures to protect your personal information, including secure storage systems, encryption, and access controls.
 

Please note: while we strive to protect all communication, some channels (such as email or messaging apps) may not be fully secure.

10. Your Rights

Under UK GDPR, you have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time (where processing is based on consent).
 

To exercise these rights, please contact us using the details above.
 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

11. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request.